We believe in the quality of our products and are happy to offer the following limited warranty:

1. The warranty starts from the date of purchase by the original buyer. The order number is an important proof for purchasing and warranty services.

2. The warranty covers serious issues like material defects, workmanship, and performance.

3. If any product fails to meet the quality standards mentioned in this warranty, as confirmed by our technical team, we will replace the faulty battery with a new or refurbished one (for a secondhand battery order).

  ① All replacements will be compatible with the original battery and will have the same power rating, even higher power rating in some cases.

  ② If a replacement is not possible for any reason, we will process a return and refund.

4. The limited warranty is determined by the manufacturing company, "the guarantor", and the products should be without any defects in performance, materials, or workmanship.

5. Please use the product according to the user manual. For detailed installation and operation instructions, check the product page on our website, refer to the product manual, or contact our customer support team. Please note: Incorrect installation or operation of the battery will void the warranty.

6. The following tables provide detailed information about the warranty period for the product, the rules for proportional warranty coverage, and the shipping costs for replacements.

 

Contact Us:

Email: Service@redodopower.com

Tel: +86 0755 84658173